User requests to a customer service, also known as tickets, are essentially short texts in natural language. They should be grouped by topic to be answered efficiently. The effectiveness increases if this semantic categorization becomes automatic. We pursue this goal by using text mining to extract...
01a Articolo in rivista
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Video games are an established medium that provides interactive entertainment beyond pure enjoyment in many contexts. Game designers create dedicated tutorials to teach players the game mechanisms and rules, such as the conventions for interaction, control schemes, core game mechanics, etc. While...
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A partire da un esperimento di utilizzo di ChatGPT, l'articolo affronta il problema delle cosiddette "allucinazioni" e della correttezza dell'informazione.
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This paper presents ARCA, a software system that enables semantic search and exploration over a book catalog. The main purpose of this work is twofold: to propose a general paradigm for a semantic enrichment workflow and to evaluate a visual approach to information retrieval based on extracted...
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Abstract: Background: Excessive gingival display or “Gummy Smile” is a clinical condition where a maxillary gum shows between the inferior line of the superior lip and the gingival line of the incisive superior during a spontaneous smile. The aim of this research was to understand the various...
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In this paper, we provide a novel application of synthetic control methods by offering two major modifications to the existing methodological framework. We provide the first complete ex-post evaluation of the causal impact of carbon pricing on aviation supply, expressed in terms of airline output (...
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AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and...
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Digital Twins (DTs) are considered key components in smart manufacturing. They bridge the virtual and real world with the goal to model, understand, predict, and optimize their corresponding real assets. Such powerful features can be exploited in order to optimize the manufacturing process. In this...
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We present a tool, called TraceAligner, for solving Trace Alignment by first compiling into Planning and then solving it with any available cost-optimal planner. TraceAligner can produce different variants of the output Planning instance, each offering different degrees of readability and solution...
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In this paper we study Graphol, a fully graphical language inspired by standard formalisms for conceptual modeling, similar to the UML class diagram and the ER model, but equipped with formal semantics. We formally prove that Graphol is equivalent to OWL 2, i.e., it can capture every OWL 2 ontology...