In this work we esplore how a conversational user interface can be employed to offer engaging experiences in museums through what we call “artboats”. Art-boats interact with visitors through chat and convey information about the museum artifacts and history through short stories. We take a practical approach for the interaction based on a set of responses that are triggered by certain keywords and a curated story that guides visitors to a gamified information hunt.
Dettaglio pubblicazione
2016, Arts-Boats. Toward Chat-based Conversational Experience in Museums, Pages 433-437 (volume: 10045)
Arts-Boats. Toward Chat-based Conversational Experience in Museums (04b Atto di convegno in volume)
DAL FALCO Federica, Vassos Stavros, Malliaraki Eirini, Di Maggio Jessica, Massimetti Manlio, Nocentini MARIA GIULIA, Testa Angela
ISBN: 978-3-319-48278-1; 978-3-319-48279-8
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