 This episode begins with Buffy having a strange dream about a girl singing a song about everything being silent. Blowing it off Buffy and Giles continue on with their lives until the whole town wakes up voiceless. Chaos erupts in Sunnydale, with the rest of the country claiming its a case of Laringitus. However when Giles friend see creepy men floating around the streets at night, and people are turning up murdered and heartless Giles makes a connection between these "Gentleman" and a fairytale called "The Gentleman". The gang soon figures out what needs to be done, and strive to save the town before more people are killed. One of the good things about this episode is we get to meet Tara. She s so cute and timid and tough! Also, without the ability to speak Riley and Buffy are able to show their true feelings for each other. And Xander is so adorable when he defends the "helpless" sleeping Anya from Spike. The creepy demons "The Gentlemen" capture the voice of the population of Sunnydale, to steal human hearts without scream. Giles find that in accordance with a legend, if a lady screams, the creatures will be destroyed, but Buffy and her friends, including Riley, have to fight the monsters speechless.