 This program focuses on the impact of medical errors in two hospitals, and follows the efforts of physicians who are challenging their colleagues to live up to their oath to First Do No Harm. In Pittsburgh, Penn., Chief of Medicine Dr. Richard Shannon is confronting an epidemic of hospital-acquired infections that are shattering the lives of their victims. Hackensack University Medical Center in New Jersey is engaged in spreading the adoption of information technology throughout the hospital in an effort to totally transform the way the institution delivers care. The goal is to ensure that the people trusted to provide safe and effective medical treatment do not harm patients.