 Woody has developed a disease: Home-Shopping-Channel-itis. He has just discovered the channel s existence, and can t stop buying stuff from it. He realizes the stuff he is buying is crap, but just can t help himself. Although it doesn t cure his desire, his credit card company helps him out as he is over his credit limit, forcing him to go cold turkey. Meanwhile, Norm and his accomplice Cliff have decided to be puppet masters by putting people in situations they know will cause a conflict. They first start with Rebecca and Carla with a work situation. Their next target is Sam and Frasier. Frasier and Lilith are in the bar for drinks with some work colleagues and Frasier is going to pay with his gold credit card. Norm and Cliff manage to get the credit card number and report the card stolen to the credit card company just before Sam is about to call for authorization for Frasier s purchases at the bar. When Sam calls, the company informs Sam that he can t accept the card because it s been reported stolen. Frasier finds this incredulous since obviously he still had the card and thus would it make sense for himself to report his own "still in his possession" card stolen? Still, Sam cannot accept payment with such and offers to help Frasier out by having the drinks on the house, starting a bar tab for him or even giving him his own credit cards as replacements. Frasier finds these suggestions by Sam insulting. The one thing Sam cannot do is give Frasier his card back as Sam is required to cut up the card and send it back to the credit card company. Sam snips the card in half in front of Frasier s eyes, to which Frasier gasps in horror. Because he sees this act from his so-called friend as being intentionally hurtful and humiliating, Frasier vows to leave Cheers and never come back. For Norm and Cliff, this prank has gone a little farther than they anticipated or wanted. After Frasier has been gone from the bar for a day, Norm and Cliff know that they have to both rectify the act of the credit card issue, but more importantly mend Frasier and Sam s friendship. They obviously can achieve both by telling Frasier and Sam the truth. Norm and Cliff go to Frasier s house meaning to tell him the truth (and hopefully snag a free dinner in the process by arriving during the dinner hour), but once Frasier makes the assumption that Sam wants to apologize, they chicken out and let Frasier believe what he wants to believe, which at least will get Frasier back to the bar. Once Frasier is back at the bar, Norm and Cliff s plan doesn t come to fruition - thanks to Woody - and Norm and Cliff are forced finally to tell Frasier and Sam the truth. Frasier and Sam are equally mad at Norm and Cliff, but they do make up with each other. As retribution for this prank, Sam demands both Norm and Cliff s credit cards, not so that he can cut them up or report them stolen, but rather to give to Woody to feed his need to shop on the Home Shopping Channel.