 FACT: When someone is suffering from acute neutropenia (a common low  white blood count following chemotherapy), as is the stated case  after Sarah is rushed to the hospital upon collapsing, she would be  kept in an isolated environment and her family would not be free to  just run into her room off the street and collapse onto her bed,  hugging her. At the very least, theyd be gloved, gowned and masked  to guard against the spread of infection to the patient.